Protecting your data and your privacy are essential priorities for Coinbase. That’s why we make sure to keep you informed of how and why we collect and use your personal information.
Personal information is data that identifies an individual or relates to an identifiable individual.
At Coinbase, we collect personal information that is necessary to provide you with our services. That primarily includes data we collect because it is mandated by law — such as when we must comply with anti money laundering laws — or to verify your identity and protect you from potential fraudulent activity. We may also collect your data to enable certain services, improve our products, and keep you notified of new developments (based on your preferences). We do not —and will not — sell your data to third parties without your consent.
We may collect the following types of information:
In response to major data breaches in recent years, comprehensive data privacy regulation is becoming increasingly prevalent worldwide. Laws like the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”) regulate the processing of personal data by service providers like Coinbase, and grant our customers to make certain requests with respect to their data (“Data Subject Access Requests,” or “DSARs”). These include requests to access, modify, or delete data held by Coinbase.
In order to submit a DSAR, you’ll need to be logged in to your Coinbase account via a web browser or the mobile app. This is to ensure the safety of your data and privacy. Once you’re logged in, follow these steps to access your information.
If you are attempting to request copies of your data, you will need to submit these requests via web browser. We are unable to support these request types via our mobile app(s) at this time.
If you are unable to login to your account or cannot access the privacy settings page, please submit a request through our Support Portal. When submitting a request, take the following steps:
In the interest of transparency and giving you control over your data, as of January 1, 2020, Coinbase will make its Privacy Dashboard accessible to all Coinbase customers, regardless of where you reside! This means all customers will have the ability to access, modify, and delete personal information Coinbase stores about them. Note that there may be some differences in the content and options presented on the Dashboard based on the applicable law in your jurisdiction.