Coinbase Pro is a separate service offered by Coinbase that requires two forms of ID verification. If you’re having trouble verifying your ID, we recommend using the Coinbase mobile app. Any ID verification done on your Coinbase account will apply to your Pro account. 90% of customers are able to ...
Your 2 Factor Authentication Settings for your Pro account is hosted on your Coinbase account. For more information on how to manage your 2FA Settings, click here.
In some cases, emails can take up to 10 minutes to arrive, depending on the carrier. If more than 10 minutes have passed and the email is not in your inbox, it is possible that your internet provider is marking the verification emails as spam. Please check your spam/junk folder first. If one of o...
Your Coinbase Pro account information can be found here: https://pro.coinbase.com/profile. Your Pro account information is hosted on your Coinbase account. To update your Pro account information, you may click on the Edit Profile button on https://pro.coinbase.com/profile or navigate directly to yo...
Lost Email Access If no longer have access to your Coinbase Pro email address, please follow the steps here to recover your email address. Lost Password If you no longer remember the password to your Coinbase Pro account, please follow the steps here to change your password. Lost Phone ...
Your Coinbase Pro account history can be found under the My Orders and My Wallets section of the homepage. Your Open and Filled orders are listed under My Orders. My Wallets will show you your Deposit and Withdrawal history. You can also download your account history by visiting the respective page...
To close your account, please visit your Account Activity here. Please click the 'Close Account' button located near the bottom of the page. Note that you will need to have a zero balance before your account can be closed. If you still have a remaining balance in any of your wallets, you'll need t...